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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with packaging in tact. You’ll also need the proof of purchase or order number.
To start a return or to ask any questions about returns you can contact us at sales@hdewcameras.com or call us on 02086695668. Please note that returns will need to be authorised before you send the item to us. In this case the product must be unused and returned with a trackable postal service. Please note neither we or the supplier can cover the costs of returning an unwanted item. If you do want to return it please make contact first.
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